Policy for the processing of personal data

Direct marketing

When you subscribe to our newsletter or text messages, you will receive regular information via the e-mail or telephone number you provided when registering. The content is information about Bodylab, the products we sell, relevant offers, articles and news etc. You will only receive newsletters or text messages if you have expressly registered for this – for example in connection with participation in competitions or purchase of goods on Frontrunnernutrition.com, where you are encouraged to register when ordering.

If you no longer wish to receive the newsletter or text messages, you can unsubscribe via the individual newsletter, text message or by writing to frontrunner.consumer@tfcompany.com.

Cookies

A cookie is a term for the registration of a user's behaviour on a network with the user himself (on the user's hard drive). In this way, the server (for example a website) will recognize the user during the user’s next visit.

No personally identifiable information is stored in a cookie, but rather information about the user's behaviour on a website, such as pages visited or products added to the basket.

A cookie is stored on the user's hard drive along with cached files. A cookie is thus a text file that is sent to your browser from a web server and stored on your computer's hard drive. You can set your browser to inform you when you receive a cookie, or you can choose to deactivate cookies completely.

On Frontrunnernutrition.com, cookies are used to optimize the website and its functionality and thus to increase user-friendliness,

You can delete these cookies via your browser. The method depends on which browser you are using – for more information, go to the help menu in your browser.

Your personal data are stored on secure networks and can only be read by a few employees with special rights. When you buy products from us, you do so on a secure server. All sensitive data are sent via Secure Socket Layer (SSL) technology and is securely stored in our database. You can at any time ask to be deleted from mailing lists or to be completely removed from our databases. Personal data will be stored until we receive notification that it is to be removed. You can at any time be informed of the information we have about you, and you are entitled to make an objection, cf. the Danish Data Protection Act.

Log statistics

Log statistics are used on Frontrunnernutrition.com and mean that a statistical system collects information that can provide a statistical overview of the number of visitors on a website, where they come from and on which part of the website they exit this, etc.

On Frontrunnernutrition.com, log statistics are used to optimize the website and its functionality. In addition, the information in the log statistics is linked to the customers and users who visit the website, if the user indicates name, address and other information in connection with a purchase on the website, creation of a user profile or registration for a newsletter.

Log statistics are also used for:

Personalization of marketing targeting the user to create increased user-friendliness.

In order for you to enter into an agreement with us via the website, you must register with the following personal data:

• Name
• Address
• Telephone number
• Email address

The personal data are registered with Frontrunnernutrition.com and stored for 6 years in accordance with the Danish Bookkeeping Act. At the expiry of this period, the information is deleted.

We register your personal data to be able to deliver the item to you, process complaints, and be able to make a possible recall of a product. When collecting personal data through our website, we ensure that this always takes place with your explicit consent, so that you are informed of exactly what information is collected and why.

Data controller and other information about registration of personal data

The data controller is Frontrunner, Plastvænget 3D, DK-9560 Hadsund and questions about this can be sent to our customer service on frontrunner.consumer@tfcompany.com or on tel. no. 96 525 525.

The following groups of employees have access to the registered information:

• Management.
• Trusted employees at Bodylab who process orders and work with statistics and marketing.
• Trusted employees at suppliers who have a data processing agreement with Bodylab and who work with statistics and marketing.

Other information about the processing of personal data by Bodylab

• We transmit customer information in encrypted form.
• No sensitive personal data are recorded.
• We exchange personal data with carriers in order to process your order.
• We do not store customer information in encrypted form.
• To provide a better customer experience and target our marketing, information is exchanged with Addwish, Criteo, QuantCast, Facebook and Google Analytics.

As a data subject with Bodylab, you are always entitled to object to the registration, and you are entitled to know what information is registered about you. You have these rights in accordance with the Danish Data Protection Act, and any inquiries in this connection must be addressed to Bodylab via email: frontrunner.consumer@tfcompany.com.

In addition, we cooperate with a number of other companies that store and process data. The companies only process information on our behalf and may not use it for their own purposes.

We only work with data processors in the EU or in countries that can adequately protect your information.

Frontrunnernutrition.com is owned by Frontrunner.